Refund policy

Returns and Exchanges

Our return and exchange policy is simple: we want you to be happy with your purchase.

Please email help@weathermanumbrella.com.au for all return and exchange enquiries.

All of our items are covered by our return and exchange policy. We'll be happy to accept returns, refunds, and exchange requests within the following timeframes:

• Returns will be accepted for refunds within 30 days of purchase.
• Exchanges for another product or store credit must be requested within 45 days of purchase.

Please follow these guidelines when returning your items:

• Items should be returned in good condition and in their original packaging.
• Items that fall outside the above guidelines will be accepted at our discretion.
• It may take up to 14 business days to fully process your return.
• Shipping fees are non-refundable.
• The customer is responsible for paying all return shipping costs.